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   ocr: Use the following guidelines to help ensure a successtul installation or if you are having problems installing or removing sottware reatures. Disable disk security and virus protection programs before beginning an installation or removal. Ifyou have problems during an installation try quitting the nstaller and restarting your Vacintosh while holding down the shift key to disable system extensions (INITS), Disable any SLIEETT saver programs before peginning an installation.